Giving feedback and Complaints

Independent Physiological Diagnostics is committed in delivering services of the highest quality, ensuring an exceptional experience for our esteemed patients through the provision of safe and effective care and treatment. We extend a sincere invitation for your feedback, as it affords us a valuable opportunity to garner insights and continuously enhance the calibre of services, care, and treatment that we provide.

Independent Physiological Diagnostics are dedicated to delivering exemplary diagnostics to our patients. We strive for excellence in delivering safe and effective care, diagnostics and treatments within our service. Our goal is to ensure that every patient has an excellent experience with us.

You can share your feedback in the following ways:
 

1. Compliments: If you wish to express your satisfaction with any aspect of the care, treatment, or service you received, please communicate verbally, in writing, via email, or phone using the contact details:

 

Email: Feedback@ipdiagnostics.co.uk
Phone: 02073818698
Address: 559a Kings Road, London, SW6 2EB

2. Patient Survey: Complete the survey you receive from us following your appointment. Or you can access the link by clicking here.
 

3. Google Reviews: Share your experience by leaving a Google review. You can access the link by clicking here.


 

Complaints

If you have concerns about any aspect of our services or wish to make a formal complaint, please send an email to: Feedback@ipdiagnostics.co.uk

All information you provide to us will be handled confidentially, involving only those who need to know and following all relevant data protection requirements. We will respond to your complaint within 5 working days.

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